Providing short term forecasting, scheduling and inventory management support for Operations Role will implement WFM scheduling/RTA support Incumbent will work with operations on a daily basis to ensure there is adequate staffing in the correct schedules to achieve contractual service level objectives and back-office turnaround times Partners with Workforce Planning short term forecasting/planning team to get current forecasts loaded into NICE IEX Workforce management software at the monthly, weekly, daily level Works closely with the Workforce RTA /Operations teams to …
Senior Workforce Representative
Senior Workers Compensation Claims Adjuster – Las Vegas, NV
Evaluates new and on-going claims to determine compensability and liability, giving consideration to contract provisions, disability management duration contract guidelines, medical evidence and vocational evidence. Investigates questionable claims. Determines needs for additional medical information. Determine appropriate benefit calculations and payments. Performs reviews to verify initial and continued existence of a disabling condition. Responds to telephone and written inquiries from claimants, attorneys, physicians and policyholders within statutory requirements. Identifies and forwards claims to specialized internal and external resources in areas such …
Senior Travel Medical Assistant
Travels to various assigned clinics to provide MA supervision, support and training in acquired clinics to support the integration process Provides supervision, support and serves as an on-going consultant resource to the acquired clinic to ensure performance goals are met Engages integration team to provide appropriate resources for training, tools and support to the clinic team to reach desired optimal state of operation Builds and maintains relationships across business groups and cross functional teams, including PSR’s, MA’s, RN/LVN’s, APC’s, Physicians …
Senior Tech Support Specialist – Portland, ME
Provides excellent customer service to all levels of employees including customers, peers, and leadership Participates and engages in team meetings, team building activities, and other opportunities to strengthen the department Leads by example Acts as backup for certain departmental leadership functions Communicates in a professional, positive and timely manner in person, on the phone, and via electronic means Represents the department and company in a positive and professional manner Participates in the evaluation and estimation of routine work requests and …
Senior Tech Support Specialist
Provides excellent customer service to all levels of employees including customers, peers, and leadership Participates and engages in team meetings, team building activities, and other opportunities to strengthen the department Leads by example Acts as backup for certain departmental leadership functions Communicates in a professional, positive and timely manner in person, on the phone, and via electronic means Represents the department and company in a positive and professional manner Participates in the evaluation and estimation of routine work requests and …
Senior Tech Support Specialist
Provides excellent customer service to all levels of employees including customers, peers, and leadership Participates and engages in team meetings, team building activities, and other opportunities to strengthen the department Leads by example Acts as backup for certain departmental leadership functions Communicates in a professional, positive and timely manner in person, on the phone, and via electronic means Represents the department and company in a positive and professional manner Participates in the evaluation and estimation of routine work requests and …
Senior Software Cloud Engineer – Remote or MN Office
Develop services, controls, and patterns for public cloud that enable security and privacy at scale Help define technical solutions to meet business needs through Agile process Foster high-performance, collaborative technical work resulting in high-quality output Gather and analyze data to aide in informed decision-making while providing detailed, realistic estimates Interact skillfully with business stakeholders and third-party technical organizations Proactively automate infrastructure and services to enable a small team to deliver value to a global enterprise
Senior RN Complex Case Manager – Optum NV
Applies motivational interviewing in identifying impact on member engagement and setting goals Member education, medication reconciliation and benefit management Ensures follow through with the Care Navigation Team; timely appointments and referrals to programs, health plan and community Facilitate patient/family and provider communications as indicated and advocate for patient/family with healthcare team as needed Ensures coordinated services delivered and available programs are accessed Communicate with stakeholders, appropriate health care related information to ensure timely coordination care and services for members currently …
Senior RN Case Manager – Las Vegas, NV
Manages a caseload by coordinating services and collaborating with other health care professionals in the provision of health care services for injured workers Determines the necessity and appropriateness of health care services for patients Evaluates and reports on outcomes Provides Health Education, coaching and treatment decision support for injured workers Meets with Injured Worker, Provider and/or employer as needed in the clinical or work setting Completes various report and documentation Possesses and applies a broad knowledge of principles, practices, and …