The Quality Assurance e.l.f.tern will support critical quality operations tied to new product launches and ongoing standards management. This role offers hands-on exposure to cross-functional quality processes, manufacturing readiness, and investigation frameworks—while owning a meaningful project that strengthens consistency, traceability, and speed across the business.
Responsibilities:
- Coordinate first production sample approvals across cross-functional partners (Quality Assurance, Product Development, Packaging, Supply Chain, and Regulatory) to support on-time shipments for new product launches
- Create and operationalize a centralized Product Standards Library (physical and digital), tracking standard ownership, storage location, and age/refresh cadence
- Audit and catalog existing product standards, ensuring accurate documentation
- Improve the OTC manufacturer list in partnership with Regulatory by incorporating quality certifications and key compliance indicators
- Participate in quality investigations training, including:
- Understanding how quality issues are identified (in-line checks, stability testing, consumer feedback, vendor reports)
- Learning structured investigation methodologies (5 Whys, Fishbone, containment and corrective actions)
- Supporting cross-functional collaboration to inform disposition decisions
- Build and maintain trackers, inventories, and documentation to support quality workflows and ongoing investigations
Business Rationale:
- This summer, the Quality Assurance e.l.f.tern will lead the creation of a centralized Product Standards Library to enable faster, more reliable quality comparisons across SKUs. By auditing and organizing existing standards, defining ownership and refresh rules, and documenting the process through an SOP, the intern will help improve traceability, shorten investigation timelines, and strengthen consistency in product evaluations across the organization.
