The Clinical Delivery SharePoint Organization Intern will support the Clinical Delivery department by organizing, standardizing, and improving the usability of the department’s SharePoint site. This internship is a short‑term, project‑based role focused on inventorying existing content, improving document structure and naming conventions, and enhancing overall accessibility and usability of departmental resources, including expansion of the chatbot capabilities. The intern will collaborate with department leadership and subject matter experts to ensure content is logically organized, current, and aligned with departmental and information governance standards.
This role provides hands‑on experience in documentation management, content governance, and cross‑functional collaboration within a healthcare services environment.
Responsibilities
- Conduct an inventory of existing Client Services SharePoint content, including folders, libraries, pages, and documents.
- Assess current organization, naming conventions, version control, and duplication of content.
- Collaborate with department stakeholders to understand how content is used and identify gaps or outdated materials.
- Propose and implement an improved SharePoint structure, including standardized folder hierarchy and naming conventions.
- Reorganize and migrate approved content into the new structure while maintaining data integrity and appropriate access controls.
- Archive, flag, or document outdated or duplicate content based on guidance from leadership
- Identify and implement enhancements to chatbot functionality.
- Assist in developing simple reference materials or guidance (e.g., “how to use this site”) to support long‑term sustainability.
- Ensure all activities align with company information governance, data sensitivity, and documentation standards.
- Provide a summary of completed work, recommendations, and suggested next steps at the conclusion of the internship.
- Complete all special projects and other duties as assigned.
- Must be able to perform duties with or without reasonable accommodation.
This job description is intended to describe the general nature and level of work being performed and is not to be construed as an exhaustive list of responsibilities, duties and skills required. This job description does not constitute an employment agreement and is subject to change as the needs of Cotiviti and requirements of the job change.
