This is a volunteer/unpaid position that will provide excellent experience to students or alumni who are considering healthcare careers.
Contact patients by phone that have telehealth appointments in BIDMC’s Cardiac Structural Heart clinic and assist them with logging on to the Zoom link. Many of the patients are older, with limited experience on computers, and need help with the process such as finding the link, downloading zoom, etc. Typically the volunteer will call different patients throughout the clinic hours, but can also be on the zoom call in between calls. The volunteer can listen in to make sure there are no tech issues during the call, while also gaining valuable shadowing experience.
Volunteer must be available on Wednesdays from 11 – 3:30 and must commit a minimum of one term, preferably a year.
Past volunteers greatly enjoyed the role and have gone on to medical school.